Meet the Team

Biddappa Sachin Machanda

Country Manager & Vice President – Philippines

Diverse experience in both BPO and Captive environments with specialization in running large Operations, P&L, Organizational Strategy, multi-channel Process Improvement techniques & People Development. Well versed in leading & managing clients from various business segments like ISPs, Telcos, Financial Information Services, Computer & Phone Manufactures, Healthcare, Digital Infrastructure Services and Enterprise Product Support. Experienced in setting up businesses and executing launches from ground zero including building best in class teams. Possesses in-depth knowledge of the BPO industry with a wide network of leaders, clients, and related associates across the globe.

Saurabh Sharma

SVP, Growth and Demand Generation

Saurabh joined as the Senior Vice President (SVP) - Growth and Demand Generation. Mr. Saurabh brings a wealth of expertise in workforce management and enterprise transformation, positioning him as a valuable asset to the organization.

Saurabh will spearhead initiatives aimed at accelerating ProHance’s growth trajectory. His primary focus will be on enhancing Demand Generation and Marketing strategies, as well as driving the Growth Engines of the company.

He has over 24 years of experience in diverse industries like Outsourcing, Manufacturing, Hi-tech, Financial services, and startups. His expertise is globally recognized with extensive work experience in India, USA, and Singapore. He has held senior positions in renowned companies such as GE, UBS, Cognizant, Dell and Firstsource. Saurabh is a professionally qualified Electronics & Communications Engineer with an MBA in Management Systems form IIT Delhi."

Khiv Singh

Senior Vice President

Khiv brings over 20 years of experience in building and scaling companies. He has successfully built and led various teams in sales, marketing, and business development and is passionate about disruptive technologies and entrepreneurship. His previous experience includes leadership roles at Sapience Analytics, Symphony Services, Reliance, ICIM, and Infinite Computer Solutions.

In his current role, Khiv is focused on scaling the US business and overall revenue growth.

Ankur Dhingra

Chief Executive Officer

Ankur is the CEO of ProHance which is a FutureIP Labs portfolio company. ProHance is an enterprise SaaS operations management platform that unlocks the value of human capital and digital investments for enterprises. ProHance is leveraged by 170,000+ users in 120+ enterprises across 21 countries.

Prior to this Ankur has over 19 years of professional experience in companies like General Electric, Genpact and American Express.

Dr. Kishore Reddy

Co-founder & Chief Technology Officer

With over 20 years of experience in software product development, Kishore is an innovative technology leader who co-Founded JaMocha Tech in 2009. He leads the product roadmap, pre-sales and solution engineering responsibilities at JaMocha Tech. Kishore has also held key roles at Network Solutions and IBM, where he managed several strategic product portfolios including NOC-Inside and established practices around remote management. He also has an MBBS from Bangalore Medical College and Research Institute.

Rajesh Sharma

Co-founder & Chief Operating Officer

Rajesh is a technology leader with over 25 years of experience in Software Development and Supply Chain Management. Rajesh co-founded JaMocha Tech in 2009 and is responsible for managing key operations across areas of customer success, value engineering, and other core business operations. Rajesh has led key product development initiatives at companies such as Network Solutions, International Decision Systems (IDS) and JSoft Solutions (JSW Group). He has a BE in Mechanical Engineering from Malaviya National Institute of Technology.

Nitin Panicker

India Sales Leader

Nitin Panicker is a sales leader with over 19 years of experience in Sales. He has worked in leading companies like ADP, Oracle, and IBM.

Paresh Degaonkar

Head - Business Development

Paresh Leads the Business Development efforts at ProHance and has over 15 Years of Experience, he was part of the Senior Leadership team at NASSCOM.

Ashish Syngal

Vice President - Customer Success and Account Management

Ashish is leading the relationship for our existing clients and partnering with them to continuously leverage ProHance to drive value. He brings 20+ years of experience in leading large operations, process migration and process re-engineering and has worked with brands like Franklin, Fidelity, American Express and GE (later became GENPACT) in the financial services industry. He has a deep understanding of ProHance and has successfully deployed ProHance to drive improvements across various businesses.

Ashish is a PGDM in Finance & Marketing from NMIMS Mumbai and has done his Mechanical Engineering from Thapar Institute Patiala. He is also Green Belt and Black Belt certified in Lean Six Sigma methodology and has driven high impact projects for the firms he has worked with.

Venu Gattineni

Vice President – Technology

With over 15 years of software development experience, Venu has played an instrumental role in building and managing many enterprise products. At Jamocha Tech, he manages the development and roadmap strategies for all the products and solutions of Jamocha Tech. He has a BE in Computer science and has held key technology roles in Network Solutions and Snappimon.

Satish Chakrad

Vice President – Support

Nearly Two decades of diverse experience in Information Technology. Extensive experience in the complete Software Development Life Cycle specialized in driving Product Development, Program and Product Management, Quality Assurance and Testing Life cycle. A very good team player with excellent communication skill, have been successful in handling a big/tough and distributed teams.

Arvind Sagar

Advisor - Professional Services

As a Head of Professional Services Arvind is helping the clients gain maximum impact from ProHance deployment through change management, operations excellence and data analytics consulting services.

Arvind has 32 years of diverse experience focused on creating and implementing Best Practices in market leaders like ZS Associates, Genpact, Hewitt Associates, Accenture, and Timken. 12 years in Business Process Excellence using Lean Six Sigma, 11 years in Management Consultancy with global leaders in Human Capital and Management Consulting and 5 years in line management ranging from large blue chip to start-up international joint ventures.

Arvind completed his Bachelor of Technology (Mechanical) from Indian Institute of Technology - BHU, Varanasi and is an MBA from XLRI, Jamshedpur, India

Kiran Iyengar

Sr. Director – Technology

With 17 years of software development experience,

Instrumental in role in building multiple enterprise products and solutions and helped in adapting new technology in different organisations like HP, EMC, IBM. Experience in Storage, IOT and Networking Domain. Played key roles in building automation frameworks for Build Process.

Sunil Sudhakar Kedari

Director - Technology

Have nearly two decades of experience in developing software products and delivering projects. Worked in different fortune 500 organizations like IBM, Wipro, Tech Mahindra. Possess in-depth knowledge in handling huge databases for the projects Managed distributed teams and capable of delivering in project and products with high quality and on time.

Avinash Telkar

Director - Quality

High performing Software Quality Engineering leader, with hands-on experience of 17 plus years in software test development, automation, Business Analyst, and Product/Project Management. Have a proven track record in QA delivery of products as well as projects on time and within budget. I have an outstanding record of successfully delivering complex business/technology projects.

Worked under umbrella of Domains such as Finance (Private Equity [Waterfall Calculation], Micro Finance), Embedded/IoT, Education, Service Management, CRM and Networking.